FAQ: The Cosma Visions Oracle Deck & Prisma Visions Tarot Book
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Where can I buy art prints and other things?

I have an online shop at www.jamesreadsmerch.com. Normally it is filled with art prints, but ever since Covid I have been operating at a quarter of what we normally would. So the shop has been reduced to mainly decks and merch items. I am hoping to start prints up again in September.

Last updated: August 13, 2020 20:33

How do I add on items to my pledge?

If you want extra things that aren’t in your tier, say a second deck or two books, you can do so by adding on to your pledge. Here’s how:

First you must pledge for a tier. Once you have done this…

On the computer:

1 Click on Manage Your Pledge. A new screen will come up.

  1. Click on Change your Pledge. This takes you to the tiers.

  2. It should take you to your “Current Reward.”

  3. On the bottom right, you will see the pledge amount in the Current Reward box

  4. Add on the amount desired. You have to manually add it, so you just change the dollar amount.

On your phone:

  1. Click Manage

  2. Tap on the horizontal dots on the upper right hand side of screen

  3. Press update pledge

  4. Under pledge amount there will be a - and a + arrow. Click the plus arrow until you have added the amount you need.

Add ons are optional which is why they have to be manually added to any given pledge.

Last updated: August 29, 2020 11:07

Can I add other items like Open Portals or Green Glyphs?

No sorry, any other merch items will need to be purchased through the shop at www.jamesreadsmerch.com All pledges within this campaign are kept within the Visions Universe.

Last updated: August 13, 2020 20:33

I added on to my pledge manually, but where do I select the actual items I want?

This will actually happen after the campaign ends and you are sent your survey. Right now you are just adding extra money to your pledge. If you are worried about the math, don’t be! You will have another opportunity to adjust after the campaign and add anything you may have missed.

Last updated: August 13, 2020 20:33

Can I go in on a reward tier with a friend and split the shipping addresses?

You will only be able to fill out one shipping address when the surveys are sent out, so rewards must be shipped to a single place.

Last updated: August 13, 2020 20:33

I'm new to kickstarter, I just pledged but when do I get charged?

Welcome! You won’t get charged until after the campaign ends. Kickstarter takes 2 weeks to process everyone’s payments. If your payment fails you will have another 2 chances to correct it before you are removed from the list of backers. If this happens you will have a chance to purchase items after the campaign.

Last updated: August 13, 2020 20:33

When do I give my shipping information?

Shipping information will be collected after the campaign when the surveys are sent out.

Last updated: August 13, 2020 20:33

Do you ship to my country?

The short answer is Yes. I am opening shipping up to the entire world. That being said, there are currently many countries with impacted USPS service. If you are unsure if you can receive packages, please check the USPS site: https://about.usps.com/newsroom/service-alerts/international/welcome.htm

Last updated: August 13, 2020 20:33

Is the December 2020 delivery date a guarantee?

I’m doing everything in my power to get your rewards to you as soon as humanly possible. But as this project continues to grow so does the workload. December is an estimate, and it is one I made with several months of cushion in case things go wrong. That said, we are in the middle of a pandemic and there are bound to be unforeseen obstacles. I strongly, strongly advise you not to expect this to be a good Christmas present for a loved one. I cannot make any guarantees that packages will arrive in time for the holidays, especially internationally.

Last updated: August 13, 2020 20:33

Which edition of Prisma Visions and Light Visions are in this kickstarter?

This campaign will include the 6th edition of Prisma Visions with matte finishing to match Cosma Visions. Ordering through the campaign will get you one of the first 6th edition decks to be released. The 5th edition will be sold out by November. Light Visions is still 3rd edition.

Last updated: August 19, 2020 12:31

What is the background music in the kickstarter video?

The song used is by my brother, Sean Eads, who I’ve collaborated with on several projects. This song isn’t available for streaming, but you can stream his other music under the moniker “Triangle Park”

Last updated: August 18, 2020 15:55

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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